Terms and Conditions
SUBTITLE European Film Festival (“the Festival”) is governed by the following Terms & Conditions, by attending the Festival you are accepting these Terms & Conditions and agreeing to be bound by them and to comply by all applicable laws and regulations.These terms and conditions contain legal obligations. Please read these terms and conditions carefully before using this site.
TERMS AND CONDITIONS OF SALE
- As a consequence of censorship and licensing requirements relating to the temporary importation of films for the Festival, it is necessary under Irish law that the Festival operate as a private club. Possession of a ticket for any film during the festival ensures membership to the SUBTITLE European Film Festival 2012 and the cost of membership is included in the ticket price at the time of purchase.
- All ticket holders must be eighteen years or older to attend festival events and screenings and may be required to provide evidence of age.
- All credit card ticket purchases are processed by the the Cat Laughs Festival box office and will appear as such on your bill.
- Latecomers will not be admitted except at the discretion of festival or venue staff.
- Admission to show/venue by full ticket only.
- No re-admission except at the discretion of Festival or venue staff.
- Possession of a ticket does not reserve a specific seat position.
- The Festival reserves the right to make changes at any time to the content and schedule of the programme without prior notice in the case of any unforeseen circumstances
- SUBTITLE European Film Festival reserves the right to cancel any screening/event without prior notice and without being liable to pay any individual or organisation any compensation or damage other than a refund of the face value of the ticket(s) held by the individual or organisation for any cancelled performance.
- SUBTITLE European Film Festival reserves the right to refuse or revoke admission without refund.
- Ticket holders assume all risk of injury and all responsibility for property loss, destruction or theft and release the promoters, performers, sponsors, ticket outlets, venues and their employees from any liability thereafter.
- Ticket holders are responsible for care of their ticket(s) after purchase.
- Once purchased, tickets cannot be exchanged or refunded.
- SUBTITLE European Film Festival is not responsible for lost or damaged tickets.
- Unless otherwise indicated, all graphics, logos and commercial markings are registered trademarks. You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify any Trademarks in any way, including in advertising or publicity pertaining to or distribution of materials in the Festival, without prior written consent.
- By attending festival events or screening or by purchasing a ticket you are agreeing that SUBTITLE European Film Festival may use your name, image, picture and/or feedback comments in any media, worldwide, in connection with any account or transmission of Festival events.
- Recording equipment of any kind is strictly prohibited in venues, and no recording or filming of any screening or venue is permitted under any circumstance.
- SUBTITLE European Film Festival bears no responsibility whatsoever and is exempt from any liability whatsoever for tickets which have not been purchased directly from the SUBTITLE European Film Festival for admission to the relevant screening/venue
- Festival and/or Season Tickets cannot be exchanged for cash and no change will be given in any transaction using a Season Ticket.
- All Festival and/or Season Ticket Holders must be 18 years or older and must be able to produce evidence of age.
- Festival and/or Season Tickets are valid for use against events as part of the festival running from the 19th – 25th November 2012.
- Entry to the Angela Awards on Sunday November 25th 2012 is not valid for inclusion as part of any Festival or Season Ticket.
- Festival and/or Season Tickets can only be used by the named holder of the ticket.
- SUBTITLE European Film Festival reserves the right to make changes to these Terms & Conditions at any time without prior notice.
- These terms and conditions do not affect your statutory rights.
SUBTITLE European Film Festival is a registered trading name of the Cat Laughs Limited.
DISCLAIMER
You expressly understand and agree that: (a) this site and any of the services are provided on an “as is” and “as available” basis and that this site makes no warranties, representations or conditions (as used in this section “warranties”) of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement and that any such warranties are hereby expressly disclaimed, and (b) the owners of this site specifically make no warranties that it or any of its services, including any content, information, products or services obtained from or through the use of this site or any of the services, will be provided on an uninterrupted, timely, secure or error-free basis or that such services or the results derived therefrom will meet your requirements or expectations.
LIMITATION OF LIABILITY
You expressly understand and agree that in no event shall this site, including its affiliates and licensors, be liable for any damages whatsoever, including any direct, indirect, incidental, consequential, special or exemplary damages, and any damages for loss of profits, savings, goodwill or other intangible losses, regardless of whether this site had been advised of or could have foreseen the possibility of such damages, arising out of or in connection with: (a) the use, inability to use or performance of any of the services of this site, or (b) any unauthorized access to or modification to any of your content or transmissions, or © any other matter relating to this site or any of the services.
PRIVACY POLICY
SUBTITLE European Film Festival and the Cat Laughs Ltd. respect your privacy and we protect the personal information you provide when purchasing tickets. The information you provide will be used only by ourselves to deliver services and to keep you informed and up-to-date with opportunities SUBTITLE European Film Festival has to offer. SUBTITLE is fully compliant with Data Protection Acts of 1988 and 2003. SUBTITLE has thoroughly applied the guidelines of Data Protection Commissioners to all its operations, involving Data Handling and Control. We use only Data Protection Complaint software providers. We do not keep your data indefinitely, and it is only stored for the transactional and (if opted in) marketing purposes, solely related and coming from the Festival and or the Cat Laughs Ltd, unless you have agreed to receive third party communications.
PRIVACY POLICY DATA FIELDS EXPLAINED
For online and phone bookings the Festival collects the following data: Customer’s full name, full address, contact phone number and email address. Where the Customer’s name is necessary for ticket collection; the full address is an added security verification element for credit card payment and/or for postage of tickets and/or products; phone number and email address are used for all the communication relating to the order and order only, unless the customer specifically opts in for other communication. For cash bookings in person at the Main Ticket Office or any other Festival box office you may be asked for a name and contact details so that you can be contacted in the event of a change to the programme. We keep your data on the system only for the necessary period of time up to a maximum of 4 years, if at any point, you wish to be removed from our database, please do not hesitate to contact us at info@thecatlaughs.com
Buying Tickets
To book SUBTITLE tickets using the online box office simply click here and search for your chosen film using the search box or the calendar facility. Email us at tickets@subtitlefest.com if you have any problems.
Tickets can be purchased:
- Online: Simply click the Buy Now button on any film information page or navigate around our box office to find your chosen films.
- By phone: on +353 (0)56 7763837 from Monday 22nd October 2012.
- In person: at SUBTITLE box office, 16 John St., Kilkenny from Monday 22nd October 2012.
Box Office opening hours for booking by phone / in person are as follows:
Mon 12th November – Sun 18th November 12.30pm – 5.30pm
Mon 19th November – Thur 22nd November 10am – 6pm
Fri 23rd November 10am – 7pm
Sat 24th November 10am – 9pm
Sun 25th November 10am – 6pm
Our online booking facility is available 24 hours a day.
Queries relating to ticket purchase can be sent to tickets@subtitlefest.com
Tickets can be purchased at all venues prior to individual screenings subject to availability.
All ticket holders must be 18 years or older to attend festival events and screenings and may be required to provide evidence of age.
TICKET PRICES
Full price tickets:
Mon – Thur afternoon screenings: €5
Mon – Thur evening screenings: from €7 to €8
Fri, Sat & Sun afternoon screenings: from €7 to €10
Fri, Sat & Sun evening screenings: from €8 to €10
Prices for Special Events such as the Angela Awards will be announced as tickets go on sale.
Concessions:
Concessions amounting to a €1 discount on the full price are available to most screenings. Concession prices apply to OAPs, students, unwaged and members of the Kilkenny Film Club. Proof of eligibility may be requested.
There is no concession discount on any film where the full price ticket costs €5 or less.
Special Offers:
SEASON TICKET: Costs €150 (€135 concession) BUY NOW
- Up to 25 screenings of your choice (Subject to availability. Screenings must be booked in advance through the Festival Box office)
- Festival Club Pass
- Invitation to the Angela Awards
FESTIVAL PASS: Costs €75 (€70 concession) BUY NOW
- 10 x screenings of your choice (Subject to availability. Screenings must be booked in advance through the Festival Box office)
- Festival Club Pass
BOOK OF FIVE: Costs €40 (€35 concession) BUY NOW
- 5 x screenings of your choice. (Subject to availability. Must be booked in advance through the Festival Box Office)
Please Note
A booking fee of €1 usually applies to all card bookings whether online, by phone or in person at the box office. No booking fee applies to cash or cheque purchases in person at the box office or at the venue door.
All booking fees waived until Wed 21st November!
All ticket holders must be 18 years or older to attend festival events and screenings and may be required to provide evidence of age.
SUBTITLE European Film Festival has a strict no refund or exchange policy on all tickets purchased.
As a consequence of censorship and licensing requirements relating to the temporary importation of films for the Festival, it is necessary under Irish law that the Festival operate as a private club. Possession of a ticket for any film during the festival ensures membership to SUBTITLE European Film Festival 2012 and the cost of membership is included in the ticket price at the time of purchase. Please see the terms and conditions page for full details*
About the festival
Subtitle… Where cinema speaks one language.
SUBTITLE is Ireland’s newest film festival and a unique opportunity to catch some of the most popular European films that can’t be found at the multiplex. And a chance to meet their makers and stars. If you’re looking for provocative, funny, accessible and smart European films, then SUBTITLE is for you. Focusing on films from the Scandinavian, Benelux, Central and Eastern European countries – countries who produce a max of fifty films a year – this festival brings together a feast of films that will make you see cinema in a whole new way.
Subtitled films are all serious, difficult and end unhappily, right? Wrong.
There’s a world of filmmakers across Europe creating films that have delighted audiences across the world with their comedy, tragedy, intelligence and beauty. And we’re bringing some of the best of these films together from across the last decade to Kilkenny in November.
SUBTITLE is the first festival of its kind in Ireland and what better place to host it than the beautiful city of Kilkenny.
So join us this November. Come and see the films, meet the makers and admire the talent!
The SUBTITLE team is looking forward to welcoming you…
Holly Carey
SUBTITLE Artistic Director
Subtitle. Talent written right there on the screen.
Press
Please contact Jenny Sharif jenny@katebowepr.ie
Volunteer
VOLUNTEERING AT SUBTITLE 2012
The work of volunteers will be incredibly important to ensure that this first SUBTITLE festival is a success. You will be part of a small team of people who will work tirelessly over the festival period to ensure that all visitors including both visiting talent and audience members have an amazing experience which they will remember long after they leave Kilkenny and Ireland.
Volunteers will be required in the following areas: Box Office, Venues, Print Transport, Production, Guest Liaison, Market Research and general administration.
If you would like to volunteer, please complete the Application Form at the link below. Our Volunteers Coordinator will then contact you.
Open SUBTITLE European Film Festival Volunteer Form 2012
Support Us
SUBTITLE can only ever be as strong and vibrant as its audience and generous supporters. We strive to make SUBTITLE as innovative, creative and original as the films we programme. Support us so that we can provide the most exciting cinema experiences to a South-East audience – and beyond. There are a number of sponsorship opportunites available and great benefits for our new partners.
We would be delighted to hear any offers of sponsorship and partnership to support SUBTITLE.
Contact us
Email: info@subtitlefest.com
Box office (from Mon 15 October): 16 John St., Kilkenny, Co Kilkenny, Ireland
Telephone: +353 56 7763837